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Privacy Notice

Effective date: 8 September 2026

Equilibria School of Life respects your privacy and is committed to protecting your personal information. This Privacy Notice explains how we collect, use, store, and protect personal information when you visit our website, contact us, submit an enquiry, or apply for our gap year program.

This notice is intended to comply with the Protection of Personal Information Act 4 of 2013 (POPIA) and other applicable South African privacy legislation.

  1. Who we are

Equilibria School of Life is based in Potchefstroom, South Africa, and provides a structured gap year program for young adults.

For purposes of POPIA, Equilibria School of Life acts as the Responsible Party in respect of the personal information that we collect and process.

Our office and training facility are located at:

13 Walter Sisulu Lane
Potchefstroom
North West
South Africa

For privacy related enquiries, please contact us at:

Telephone: 063 934 6658
Email: info@equilibriaschool.co.za

  1. What personal information do we collect?

Depending on how you interact with us, we may collect information such as:

    • Name and surname
    • Email address
    • Telephone or mobile number
    • Residential or postal address
    • Age and date of birth
    • School and educational information
    • Information provided in an application or enquiry
    • Parent or guardian contact details
    • Information relating to accommodation enquiries
    • Any other information you voluntarily provide to us

Where necessary for the administration and delivery of the Equilibria program, additional information may be collected from students and their parents or guardians. Such information will be handled in accordance with POPIA and the purpose for which it was collected.

  1. How do we collect your personal information?

We may collect personal information when you:

    • Complete an online enquiry form
    • Submit an application for the Equilibria gap year program
    • Contact us by email, telephone, WhatsApp, or other communication channels
    • Request information about the program, fees, accommodation, or applications
    • Communicate with us during the application or enrolment process
    • Visit or interact with our website

We may also automatically collect limited technical information when you visit our website, such as browser type, device information, IP address, pages visited, and website usage information, depending on the cookies and analytics technologies used on our website.

  1. Why do we use your personal information?

We use personal information only for legitimate and relevant purposes, which may include:

    • Responding to enquiries
    • Processing and managing applications
    • Communicating with prospective students, students, parents, and guardians
    • Providing information about the Equilibria gap year program
    • Assisting with enrolment and administration
    • Providing information relating to accommodation
    • Communicating important program information
    • Improving our website, services, and communication
    • Maintaining appropriate administrative and business records
    • Complying with legal and regulatory obligations
    • Protecting the rights, safety, and interests of Equilibria, our students, staff, and other relevant parties

We will not use your personal information for purposes that are incompatible with the purpose for which it was collected, unless permitted or required by law.

  1. Direct marketing

We may contact prospective students, parents, or other interested individuals with information about Equilibria where this is permitted by law.

Where POPIA requires consent for direct marketing, we will obtain the appropriate consent. You may also request that we stop sending you direct marketing communications.

  1. Sharing your personal information

We do not sell your personal information.

We may share personal information with carefully selected service providers or other parties where this is necessary to provide our services, operate our website, process applications, or fulfil a legal or contractual obligation.

Where appropriate, we require third parties who process personal information on our behalf to maintain appropriate confidentiality and security safeguards.

We may also disclose information where required or permitted by law, court order, or a lawful request from a regulatory or law enforcement authority.

  1. How we protect your information

We take reasonable technical and organisational measures to protect personal information against loss, damage, unauthorised access, unlawful processing, disclosure, alteration, or destruction.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. While we take reasonable precautions, we cannot guarantee absolute security of information submitted through the internet.

  1. How long do we keep your information?

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, to provide our services, to maintain appropriate records, or to comply with applicable legal and regulatory requirements.

When personal information is no longer required, we will take reasonable steps to securely delete, destroy, or anonymise it where appropriate.

  1. Your rights under POPIA

Subject to applicable legal requirements and limitations, you have rights in relation to your personal information, including the right to:

    • Ask whether we hold personal information about you
    • Request access to personal information we hold about you
    • Request correction or updating of inaccurate, incomplete, or outdated information
    • Object to certain forms of processing
    • Request deletion of personal information where legally appropriate
    • Withdraw consent where processing is based on consent
    • Lodge a complaint if you believe your personal information has been handled unlawfully

The Information Regulator confirms that data subjects have, among other rights, the ability to request access to personal information held about them and to request correction of inaccurate personal information.

  1. Children and young people

Equilibria’s program is primarily intended for post matric students and young adults. Where we collect or process personal information relating to a person under the age of 18, we will do so in accordance with the additional requirements and safeguards applicable to children’s personal information under POPIA.

  1. Cookies and website analytics

Our website may use cookies or similar technologies to improve website functionality, understand how visitors use the website, and improve our online services.

Where third party analytics or other services are used, those providers may process certain technical information in accordance with their own privacy policies and applicable law.

You can manage or disable cookies through your browser settings, although doing so may affect some website functionality.

  1. Third party websites and links

Our website may contain links to third party websites, including websites relating to accommodation, educational services, social media, or other resources.

Equilibria is not responsible for the privacy practices, content, or security of third party websites. We encourage you to read the privacy notices of those websites before submitting personal information.

  1. Changes to this Privacy Notice

We may update this Privacy Notice from time to time to reflect changes in our services, website, legal requirements, or data processing practices.

The latest version will be published on this website, together with the effective date.